Service concept: customer satisfaction is our eternal pursuit！

Aijia believes that attentive service is as important as the continuous innovation of product technology. The leading of products must cooperate with the leading of service, which is the real leading of Aijia.
Aijia has a customer service system to establish detailed customer files for all kinds of customers and serve customers with a more standardized and professional operation mode!
☆ scheme design: let you have the most reasonable professional sound reinforcement system.
☆ technical support: perfect technical support, from positioning, wiring, installation to commissioning, to ensure that the system can be used without worry.
☆ three year warranty: ensure that you can use it safely.
☆ training guidance: free training for operators to make the system run in the best state and effectively improve the service life of products.
☆ regular return visit: take the initiative to conduct irregular follow-up visits to customers, inquire about the use of products and put forward reasonable suggestions.

Service tenet: timely, effective, considerate, exceeding user expectations！

Customer service requires 100% timely handling rate, 24-hour rapid response and solutions.

Product warranty：

The system scheme designed or confirmed by the personnel of Aijia company, and the whole system uses Aijia products. The speaker unit is guaranteed for 2 years and the electronic product is guaranteed for 1 year. (damage caused by improper human operation, unauthorized change of system configuration or modification of product equipment, or damage caused by force majeure such as natural disasters, is not within the scope of warranty).